FAQ

Please review the below FAQ information before placing any orders on DankMemeMerch. We strive for flawless transactions - from the moment you place your order to the package arrival. For more in-depth information, see our About Us page, FAQ and Returns Policy.

Do you ship to my country?

We currently ship Worldwide! Except for Iran, Cuba and North Korea.

How long will shipping take?:

For T-Shirts & Hoodies & Caps

  • Order processing can take between 2-8 days before shipment. Once shipped, deliveries can take between 3-8 business days (average: 4 business days) to deliver in the USA and up to 20 business days in all other countries. Note that 20 business days is just in case products get held up at the border - in most cases, this is much less, especially in countries like Canada, Australia, New Zealand and Europe. 
**Our guaranteed dispatch time is 8 business days but 95% of our orders are shipped within 5 business days. Also, More than a half of our orders are shipped within 3 business days or less.**

For Accessories:

  • Typically, order processing can take between 1-5 days before shipment. Once shipped, deliveries can take between 12-20 business days in the USA and up to 40 business days in all other countries. Note that 40 business days is just in case products get held up at the border - in most cases, this is much less, especially in countries like Canada, Australia, New Zealand and the UK. 

Can I change my shipping address after I place an order?

  • YES, but please forward us your changes within 6 hours. After 6 hours, we are not responsible and cannot guarantee the address change because we try and process and ship your orders as soon as possible. For address changes, please email sales@dankmememerch.com.

Can I have a tracking number? 

  • Absolutely! Tracking numbers are automatically generated and emailed to you once we ship your package. If for any reason you do not receive this notification, please email us and we'll be happy to provide any tracking details.

I ordered 2+ items but only received 1, where is my order?

  • Because we strive to get you the best possible pricing, some of our products are not held in our main Los Angeles warehouse. Due to multiple warehouse shipping, sometimes your items will arrive separately - which is perfectly normal. Please wait a little longer, the rest of your shipment is coming shortly. 

Why have I not received my confirmation email?

  • Most of the time, this is because you may have entered a wrong email address for your order (please check your junk folder as well). Throughout the purchase process, you will receive 2-3 emails including a confirmation email and a shipping notice. 

    If you believe you have entered a wrong email address, please email us and we'll get that fixed up right away. 

Is it possible to cancel my order? 

  • If for any reason you need to cancel your order, you must request the cancellation within 12 hours. Once the order processing is complete and we ship your order, you can no longer cancel your order. 

Will I need to pay for any duties or taxes for my order?

  • Please note that we are not held responsible for any import duties or taxes. Some of our products come from our overseas warehouse and you may need to pay import duties or taxes, especially living outside of the USA. 
  • However, if you are ordering apparel inside the EU, your orders will most likely be printed in our facility in Europe (unless not available).